Privacy Policy for goritax.com
1. Information We Collect
We may collect personal information from Users, including but not limited to:
- Identity Information: Name, email address, phone number, physical address, Taxpayer Identification Number (NPWP), and other identifying details.
- Financial Information: Bank account details, credit/debit card data (if required for transactions), and payment history.
- Tax and Business Information: Documents and data related to taxation and business administration provided by Users.
- Technical Information: IP address, device type, operating system, browser, and other log data.
- Interaction Data: Service usage history, support requests, customer service communications, and feedback.
- Location Data: If permitted, we may collect location information to enhance the user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To process User requests related to tax, business administration, bookkeeping, and other services.
- Identity Verification: To ensure the authenticity of Users and prevent fraud.
- Transaction Processing: To facilitate payments and record transactions.
- Customer Service: To handle User inquiries, requests, or complaints.
- Security and Legal Compliance: To detect, prevent, or address suspicious activities, policy violations, or other legal obligations.
- Service Improvement: To conduct research, data analysis, and improve the User experience on Goritax.
- Marketing: To provide offers, promotions, and other relevant information, with User consent.
3. How We Share Your Information
We do not sell or share Users' personal information with third parties for commercial purposes without consent. However, we may share User information with:
- Partners and Service Providers: Third parties that assist in providing services, such as payment processing, server management, and technical support.
- Legal Authorities: If required by law or for investigations related to fraud, money laundering, or other crimes.
- Third Parties with Your Consent: If the User explicitly permits sharing their information with others.
4. Data Security
We implement strict security measures to protect Users' information from unauthorized access, loss, misuse, or alteration. Some of our security measures include:
- Data Encryption: Sensitive data is encrypted when stored and transmitted.
- Access Control: Only authorized staff can access specific data.
- Security Monitoring: Our systems are monitored to prevent data breaches or cyber-attacks.
Despite our best efforts to protect your information, we cannot guarantee complete security against unauthorized access.
5. User Rights
As a Goritax User, you have the following rights regarding your personal data:
- Data Access: You can request a copy of your personal information.
- Data Correction: You can request updates or corrections for inaccurate information.
- Data Deletion: You can request the deletion of your personal data, except when legally required to retain it.
- Objection to Processing: You may opt-out of data usage for marketing or other purposes.
- Withdrawal of Consent: If you previously consented to specific data usage, you can withdraw it anytime.
6. Data Retention
We will retain User data for as long as necessary for the purposes described in this policy or as required by law. Once the retention period expires, data will be securely deleted.
7. Use of Cookies and Tracking Technologies
We use cookies and similar technologies to enhance the user experience and analyze service usage. Users can manage cookie preferences through their browser settings.
8. International Data Transfers
If necessary, we may transfer personal data outside Indonesia while ensuring appropriate data protection in compliance with applicable laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Any updates will be published on this page, with an updated revision date.
10. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us through:
- Email: business@goritax.com
- Whatsapp: +62 812-2303-9944
- Address: Ariobimo Sentral Building, 8th Floor, Jl. H. R. Rasuna Said No.5, RT.9/RW.4, Kuningan Timur, Setiabudi District, South Jakarta City, Special Capital Region of Jakarta 12950, Indonesia.
Goritax - Your Tax and Business Solution.
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.