Terms of Service for goritax.com

Last Updated: March 26, 2025
PLEASE READ THESE TERMS OF SERVICE CAREFULLY.

Welcome to Goritax ("Site"). This site is owned and operated by PT Goritax Prospera Internasional ("We," "Our," or "Goritax"). By accessing or using our services, You ("User," "You") agree to be bound by the following Terms of Service.

These Terms of Service may be updated or changed from time to time by Goritax. We encourage you to check the Platform periodically. By continuing to access the Platform or use the Services, you are deemed to have agreed to these Terms of Service and all related modifications.

If you do not wish to be bound by these Terms of Service, you may stop accessing the Platform and/or discontinue using the Services.

Terms of Service for goritax.com

1. Definition

  1. goritax.com is an online platform providing services related to taxation, finance, bookkeeping, legal, human resource management, and other business services.
  2. User: Any individual or entity that accesses and uses the services provided by goritax.com.
  3. Services: All features, applications, software, and products available on goritax.com, including but not limited to GORITax, GORIBook, GORIFinance, GORIHR, and GORILegal.
  4. Personal Data: Any information related to an identified or identifiable individual as personal data under applicable Data Protection Laws, including but not limited to name, address, Taxpayer Identification Number (NPWP), financial information, and employee data.
  5. Confidential Information: Any confidential information disclosed by one party and its affiliates ("Disclosing Party") to the other party ("Receiving Party"), whether in written or oral form, marked as confidential or reasonably deemed confidential. Confidential Information includes, but is not limited to, customer and prospective customer data, existing or developing product information, marketing strategies, technical designs, financial data, research and development, and the terms set forth in these Terms and Conditions. However, Confidential Information does not include information that: (i) has become publicly available without breaching any obligations to the Disclosing Party, (ii) was already known to the Receiving Party before disclosure by the Disclosing Party without any obligation of confidentiality, (iii) was lawfully obtained from a third party with no confidentiality obligation to the Disclosing Party, or (iv) was independently developed by the Receiving Party without reference to the Confidential Information. Notwithstanding the above exceptions, customer data shall always be considered Confidential Information regardless of any specific marking.
  6. Third Party: Individuals or entities other than the User and goritax.com who may be involved in providing services.

2. Terms of Use

  1. Users must be at least 18 years old or have obtained legal guardian consent to use this service.
  2. Users are required to provide accurate, complete, and up-to-date information during the registration process and while using the services.
  3. Users are responsible for maintaining the security and confidentiality of their accounts, including passwords and other information. In this regard, we will assume any action taken on your Goritax account as a valid request from you.
  4. The use of this service is solely for personal or lawful business purposes and must not be used for illegal activities.

3. Provided Services

  1. GORITax: A tax service that includes tax calculation, payment, reporting, and tax planning.
  2. GORIBook: A financial bookkeeping service that includes transaction recording and financial reporting.
  3. GORIFinance: A financial and budgeting service that includes transaction management, budgeting, and financial statements.
  4. GORILegal: A legal administration service that includes business establishment and other legal services.
  5. GORIHR: An employee management service that includes payroll, administration, and other human resource aspects.

4. User Rights and Obligations

  1. User Rights:
    • Users have the right to use the available services according to the applicable terms and conditions.
    • Users have the right to receive technical support in using the services.
    • Users have the right to access, correct, or request the deletion of their personal data in accordance with applicable privacy laws.
  2. User Obligations:
    • Users must not use the services for illegal, fraudulent, or unlawful activities.
    • Users must not disseminate false or misleading information when using the services.
    • Users are responsible for maintaining the confidentiality of their account credentials and are liable for any activities that occur under their accounts.
    • Users must ensure that all data and documents provided to goritax.com are accurate and up to date.
    • Users agree not to interfere with or attempt to compromise the security and integrity of goritax.com’s systems.
    • Users must comply with any applicable tax laws and regulations when using goritax.com’s services.

5. Payment and Fees

  1. Service Fees: Certain services on goritax.com may be subject to fees, which will be informed before users use the service.
  2. Payment Methods: Payments can be made using the methods available on our site, such as bank transfers, e-wallets, or other available methods.
  3. Fee Changes: We reserve the right to change service fees at any time with prior notice to users.
  4. Refund Policy: All payments are final and non-refundable unless required by law.

6. Limitation of Liability

  1. User Errors: We are not responsible for miscalculations of taxes or financial reports caused by user input errors.
  2. Technical Issues: We are not liable for any losses resulting from technical errors, system failures, or internet disruptions beyond our control.
  3. Third-Party Actions: We are not responsible for actions taken by third parties outside our management.

7. Data Protection and Privacy

  1. We collect, store, and process user data in accordance with the applicable Privacy Policy.
  2. We do not sell, share, or disclose user personal data to third parties without consent unless required by law.
  3. Users are responsible for maintaining the confidentiality of their personal information and should not share it with unauthorized parties.

8. Account Termination and Cancellation

  1. Users may terminate their account at any time by contacting Goritax customer service.
  2. We reserve the right to disable a user’s account suspected of violating these terms without prior notice.
  3. Disabled accounts cannot be reactivated without our approval.

9. Changes to Terms and Conditions

  1. We may update these Terms and Conditions at any time without prior notice.
  2. Any changes will be effective from the date of the update stated at the top of this page.
  3. Users are encouraged to review these Terms and Conditions periodically.

10. Governing Law and Dispute Resolution

  1. These Terms and Conditions are governed by the applicable laws of Indonesia.
  2. Any disputes arising from the use of this service shall first be resolved through mutual discussion.
  3. If mutual discussion does not result in an agreement, the dispute shall be settled through the competent courts in Indonesia.

11. Contact Us

If you have any questions regarding these Terms of Service, please contact us through:

  • Email: business@goritax.com
  • Whatsapp: +62 812-2303-9944
  • Address: Ariobimo Sentral Building, 8th Floor, Jl. H. R. Rasuna Said No.5, RT.9/RW.4, Kuningan Timur, Setiabudi District, South Jakarta City, Special Capital Region of Jakarta 12950, Indonesia.

Goritax - Your Tax and Business Solution.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.